Operational Risk Management

Proactively manage and mitigate risk exposure

Streamline operational risk processes and drive accountability and ownership of risk across the organisation

“Without this type of intelligent technology, we wouldn't be able to achieve a fully integrated risk management system”

Smart Group

Enterprise Risk Management

Stay ahead of your ever-changing risk profile in a increasingly risky and competitive world. Meet specific requirements and swiftly adapt to changing business processes and regulatory procedures. Empower decision-making at all levels with detailed reports of your key business insights and trend analysis.

Controls and Treatments

Using the controls and treatments capability, you can, on one-screen, identify the status, the priority, the estimated cost, whilst simultaneously reviewing the progress and tasks that are necessary to effectively manage the risks within the business appetite.

Loss Event Management

Better manage incidents with a graphical representation of status and impact. Priorities and thresholds provide micro and macro visibility into operational impacts and enable root cause analysis, reinsurance flags and reportable losses to be managed more effectively.

Incident Management

Prioritise and simplify the incident management process with intelligent dashboards that report by line of business, status, type, criticality and severity. Have access to incident capture, tracking, investigations and reporting through streamlined, automated workflows.

Case Management

Case management and fraud loss overview dashboards help you identify by category your gross loss, net loss and recoverable funds with intuitive tracking workflows and triggers from investigation event to case completion.

"ReadiNow provides a responsive interface that allows GRC processes to be managed across devices. It enables users to control and manage GRC programs through mobile devices anywhere, anytime."