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FAQs

What are AI Agents?
How can agents help?
Trust, Security & Responsible AI

FAQs

What are AI Agents?

ReadiNow AI Agents do more than just assist. ReadiNow AI Agents are intelligent, task-focused assistants that work inside your platform — helping you automate processes, access information, and take action faster than ever before.

Unlike generic AI tools, ReadiNow AI Agents are fully integrated with your environment. That means they can:

  • Access and interpret data from your records, workflows, and documents
  • Act on your behalf by creating, updating records, or triggering tasks and workflows
  • Make context-aware decisions based on your existing business logic and rules

These agents don't just give you insights — they take real action in your system.  its like giving every staff member a team of assistants that are intelligent, tireless and knowledgeable to support them.

How can agents help?

With the ReadiNow Agent Builder, you can create your own custom AI Agents tailored to your processes, all without writing code. Simply define what the agent should know and what it should do, and the platform takes care of the rest.

Some examples of how AI Agents can help:

  • Risk Agent – Automatically complete risk assessments by analysing existing risks, controls, and business context
  • Control Agent - Help assess the effectiveness of controls and intelligently link them to related risks, compliance obligations, policies, or incidents for full context and traceability
  • Incident Agent- Log, triage, assign, and escalate incidents as they occur
  • Compliance Agent - Analyse regulatory updates and map obligations to internal policies and controls
  • Plus much much more with our custom agent builder

Trust, Security & Responsible AI

All AI Agents operate within your existing ReadiNow environment, meaning your data stays secure, confidential, and hosted within Australia. With your data never shared or being used to share or train AI models. We follow strict ethical guidelines and ensure full transparency in how AI is used across the platform.

ReadiNow is proudly ISO42001 certified — the global standard for AI Management Systems. This certification means we follow internationally recognised best practices to govern the design, development, and deployment of AI in a safe, ethical, and responsible manner.

You can also review our full Responsible AI Commitment to learn more about our approach to fairness, transparency, and accountability in AI.

Rest assured — with ReadiNow, you're partnering with a platform that takes trust seriously.

 

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