Standard Professional Services Agreement
Standard support is available during business hours (9am to 5pm) AEST- Monday to Friday excluding public holidays and bank holidays. You can request for support via our Support Services Portal. For Severity Level 1 support, CALL US. We are here to help.
Proof of Concept Services Agreement
Receive all the benefits of our Standard Support Plan, however for Severity Levels 1 and 2, you have access to our Service Desk 24 hours a day, 7 days a week to log the ticket and CALL US directly. We are here to help.
In these Terms, ‘us’, ‘we’ and ‘our’ means ReadiNow Corporation Pty Ltd and our related bodies corporate.