incident-management

Incident Management

Identify affected people, process and systems; establish what led to the incident, and create the appropriate actions required to resolve and close the incident.

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See the Incident Management Solution in Action!

Incident Management

Record and manage incidents of all categories and use this data to implement measures. Conduct investigations to determine the root-cause of incidents, link with your risks, identify control failure and control gap, raise actions to prevent/minimise the occurrence/severity of future events. 
 
Utilise live dashboards for decision making and day to day operations. 

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Incident Management Module Features

Determine the root cause of the event with a systematic, investigative approach to the identification, classification, and collection of evidence and witness statements associated with an incident or event. Capture and manage corrective actions to lower the likelihood of repeat occurrences.

Case Management

Case Management

Workflows alerts nominated personnel when there is a crisis requiring attention. Continuity and IT management plans can be activated when invoked with a simple one click to trigger workflows, pre-defined tasks and plans.

Workflow screenshot

Workflows

Capture and manage corrective and preventative actions to lower the likelihood of repeat occurrences and foster continuous improvement of safety, health and wellbeing within the workplace.

Action Plans
Action Plans

Incident management that allows users to report fraud, OHS and physical security incidents and track the status and progress of their events. All with access via desktop, tablet or mobile devices.

Incident Reporting

Incident Reporting

Automate the notification process to nominated personnel. Simply define notification templates and send notifications to team members, selected groups or all staff via SMS or email.  Remove the requirement for additional communication systems or platforms with support for third party service providers for 2-way mass messaging and communications.

Notifications 1

Notifications

Case Management

Case Management

Workflow screenshot

Workflows

Action Plans
Action Plans

Incident Reporting

Incident Reporting

Notifications 1

Notifications

ReadiNow's Platform Features

Beautiful, professional & enterprise-grade applications are ready without the need for programmers or coding. The ReadiNow Platform is a no-code platform, meaning you have the flexibility and power to grow your platform with your business without needing a developer. Simply drag and drop to create forms, reports, dashboards, workflows and integrations with your existing systems. The below features are included in all ReadiNow modules.

Workflows & Rules
Workflows & Rules

Automate any business process with the visual workflow builder to bring your applications to life.

Powerful Analytics

Powerful Analytics

Turn the wealth of data in your business to actionable information with custom reporting and built in data analytics.

Document Generation

Document Generation

Auto generate invoices, status reports, plans, time sheets or any type of document with real time data

All Devices

All Devices

Instantly deploy your applications to any mobile device so you always have access to your information on the go.

Email & SMS alerts

Email & SMS alerts

Configure automated email and SMS alerts to proactively notify users to perform actions or provide updates.

Integrations

Integrations

Use the configurable integration engine to connect to your existing systems to eliminate human error.

Configurable Forms
Configurable Forms

Create rich screens and forms to interact with your application. Simply imagine it, drag it and drop it.

Robust Security

Robust Security

Flexible role based security engine providing access to only what you need and ensuring security of your data.

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Trusted by

Dexus
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NBN
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Proactively manage and mitigate risk exposure

DOWNLOAD: GRC 20/20 SOLUTION PERSPECTIVE

“ReadiNow provides a responsive interface that allows GRC processes to be managed across devices. It enables users to control and manage GRC programs through mobile devices anywhere, anytime.”

Michael Rasmussen analyst at ReadiNow.

Michael Rasmussen, Analyst GRC2020

Awards & Recognitions

risk awards
 
2023 Governance, Risk and Compliance Product of the Year
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2021 BCI APAC Continuity and Resilience Innovation Winner
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2020 BCI Global Innovation Winner
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2020 BCI Global Hall of Fame
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2020 BCI APAC Continuity and Resilience Innovation Winner
Value 2019 GRC award
 
2019 GRC 20/20 Value Awards
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ISO27001 Accreditation
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Chartis 2021 RiskTech Quadrant®

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